Download help

How to download a template

1. Sign in to your account.
2. Make sure you have an active subscription plan.
3. Open the template page and press Download.
4. Find everything you have downloaded in My Account, My Downloads.

Opening your files

Templates arrive as ZIP files. Unzip them first (double-click on Mac, right-click and Extract All on Windows). Then open the file in the software listed on the template page.

Download not working?

• Check that you are signed in and your plan is active in My Account.
• If you have used all credits this cycle, re-download templates you already claimed or upgrade to Pro.
• Try another browser or disable download blockers.

Still stuck? Contact us and include the template name.