Last updated: 5 November 2026
Welcome to Templateza. These Terms and Conditions explain the rules for using Templateza.com, your account and your subscription. In these terms, “we”, “us” and “our” mean Templateza, and “you” means the person using our website or services.
By using our website, creating an account or subscribing, you agree to these terms. If you do not agree, please do not use our website or services.
1. About Us
We are Templateza, an online service offering digital templates and downloadable digital resources to customers worldwide through monthly subscription plans. We deliver all products electronically and do not sell physical products.
Website: https://templateza.com
Contact email: templatezaofficial@gmail.com
2. Eligibility and Your Account
To subscribe, you must be legally able to enter into a binding agreement under the laws that apply to you. Please provide accurate billing, contact and account information and keep your login details secure. You are responsible for activity carried out through your account, except where applicable law provides otherwise.
3. Subscriptions and Download Credits
- We describe our plans and their monthly download allowances on our Pricing page.
- Each plan lets you download a set number of distinct eligible templates per billing cycle. Re-downloading a template you have already claimed does not use another credit while your plan is active.
- Unused credits do not roll over. Your credits reset after each successful renewal payment.
- Some templates are available only on certain plans, as marked on the template page.
- Your plan renews automatically each month until you cancel. You can cancel at any time from My Account, and you keep access until the end of the billing period you have paid for.
4. Delivery
We supply templates in the digital formats shown on each product page. We give you download access through your account once we have verified your subscription payment. Delivery timing may depend on payment verification and system availability. If you cannot access a file, please contact us.
5. Prices and Payments
We show prices in United States dollars (USD) unless otherwise stated. Payments are processed by PayPal. Your payment provider or bank may charge currency-conversion fees, foreign transaction fees or other charges. These are set by them, not by us.
Your subscription is subject to successful payment authorisation and verification. We may correct genuine pricing errors, subject to applicable law. If we change the price of your plan, we will tell you before the change applies to your next renewal.
6. Digital Product Licence
Unless a product page or accompanying licence states otherwise, when you download a template with an active subscription we grant you a limited, non-exclusive, non-transferable licence to use it for your own personal or business purposes. You may customise a template for permitted use under its licence.
Unless we give you permission, you may not:
- Resell or redistribute the original files.
- Share download links or give others unauthorised access to downloaded files.
- Upload the files to public repositories or competing marketplaces.
- Claim ownership or authorship of work created by someone else.
- Sublicense or distribute the files as standalone products.
- Use third-party assets in ways their licences do not allow.
Some products may carry additional licence restrictions. A product-specific licence takes priority over this general licence where it expressly covers the relevant use. Please see our Product Licensing page for details.
7. Intellectual Property
We, or our licensors, keep all rights in our original website content, branding, graphics and materials. Downloading a template does not transfer copyright ownership to you. Third-party fonts, graphics, photographs, software and other assets may be subject to separate licence conditions.
8. Right of Withdrawal for Digital Content
If you are a consumer in the European Union, the United Kingdom or another country with a similar cooling-off right, you may normally withdraw from a contract for digital content within 14 days. By subscribing and starting a download, you expressly ask us to give you immediate access to digital content and you acknowledge that you lose this right of withdrawal for downloaded content once the download begins. This does not affect your other legal rights, including remedies for faulty or misdescribed products.
9. Refunds
Digital products cannot be physically returned. Subscription payments are final, and we do not offer refunds for change of mind or preference. Exceptions may apply where required by applicable law or where a verified delivery, billing or product issue entitles you to a remedy under our Refund Policy.
10. Product Compatibility
Our product pages list file formats, software requirements and compatibility information where applicable. Please review these before downloading. We do not guarantee compatibility with every device, software version, third-party plugin or future software update unless we expressly say so. This section does not limit any rights you may have under applicable law.
11. Acceptable Use
You must not use our website to:
- Commit fraud or engage in unlawful activity.
- Try to gain unauthorised access to accounts or systems.
- Get around payment verification, download limits or download restrictions.
- Distribute malicious software.
- Infringe intellectual property or other legal rights.
We may restrict or suspend access where reasonably necessary to deal with fraud, security threats or serious breaches of these terms, subject to applicable law.
12. Website Availability
We aim to keep our website and downloads available, but we cannot guarantee uninterrupted access. Maintenance, technical failures, third-party outages or events beyond our reasonable control may temporarily affect availability. We will take reasonable steps to restore affected services.
13. Limitation of Liability
To the extent permitted by applicable law, we are not liable for indirect or consequential losses arising from your use of our website or products. Nothing in these terms excludes liability that cannot legally be excluded, including applicable mandatory consumer rights.
14. Privacy
We handle your personal information in accordance with our Privacy Policy.
15. Changes to These Terms
We may update these terms to reflect changes to our business, products, technology or legal obligations. We will publish the updated terms on this page with a revised date, and they will apply as permitted by applicable law.
16. Governing Law and Disputes
These terms are governed by the laws of the jurisdiction in which Templateza is legally established. If you are a consumer, you also keep the benefit of any mandatory protections of the law of the country where you live, and nothing in these terms limits those rights.
If you have a concern, please contact us first so we can try to resolve it informally. This does not affect any right you may have to bring proceedings in your country of residence.
17. Contact Us
Email: templatezaofficial@gmail.com